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Shipping policy

We start working on your order as soon as we get it, and we ship within one business day. Orders placed over the weekend or on a holiday will be shipped the next business day. 

Transit times at the checkout are good estimates but not guaranteed. We rely on carriers like USPS/UPS/FedEx for our deliveries and unfortunately, they are all experiencing difficulties since the pandemic due to the increasingly high volumes. Most of our packages are still delivered within the communicated transit times. But we can't issue refunds or replacements for reasonable delays by the carriers.

Choosing an expedited service doesn't guarantee transit time. For example, if you choose the 2-day delivery over Economy, we will use an expedited service, which is usually given priority by the carrier and gets there on time. However, we can't be responsible for reasonable delays by the carriers. 

If you need your treats by a certain date, please make sure to order ahead of time. The treats will stay fresh for 2 months. Email us at hello@laylasDelicacies.com if you have any questions. 

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